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How much of your business still depends on you? Take the CEO Operating System™ Self-Assessment to identify where decisions, ownership, systems, and team clarity may be keeping you too involved in the day-to-day. Take the assessment

  • A smiling professional woman with a laptop and headset interacting with a client
    Business Success | Clients | Management

    Who Is the Most Profitable Member of Your Small Business Team? 

    As business owners, we start off very attentive to each and every client – checking in, asking questions, requesting feedback, and doing everything we can to make sure they have an amazing experience with our company. However, as the business owner gets more and more busy…well, the ability to continue to do those tasks those tasks falls by the wayside, and they do not always get completed.

    This is where a Client Happiness Coordinator is vital to every business. In many ways, this person can prove to be the most profitable team member for your small business.

    Read More Who Is the Most Profitable Member of Your Small Business Team? Continue

  • A diverse small business team collaborating on a project, sitting at a table with plants behind them
    Small Business | Systems | Team

    5 Reasons Your Team Should Help Build Your Small Business Systems and Processes

    Over the years, I’ve worked with thousands of small business owners. After seeing what they do in their business and how their systems do (or do not) work, I’ve realized that the biggest problem with owners or admins is often that they try to sit down and write it all themselves with no input from the team.

    On the surface, this may seem like it would be an effective tactic – after all, the owner has a vision for how they want their business to run. In reality though, it just never works. If you really want your team to have the systems they need to run productively and profitably, wherever possible get your team involved in building the systems they will use.

    Read More 5 Reasons Your Team Should Help Build Your Small Business Systems and ProcessesContinue

  • binders of small business protocols laying on a desk
    Management | Small Business | Systems

    Help Your Small Business Team Thrive with Organization and Structure

    A vital part of your success lies in creating a file organization system and ensuring your entire team adheres to it.

    Whether you’re starting your business from scratch or own a multi-million dollar company, a file organization system is vital to productivity, profitability and creating an environment where your team thrives.

    Read More Help Your Small Business Team Thrive with Organization and StructureContinue

  • Smiling woman holding a blue "speech bubble" that says "be a positive voice for change"
    DEI | Entrepreneur | Make a Difference | Team

    3 Ways Small Business Owners Can Be a Positive Voice for Change

    Years ago, when I owned my law firm, one of the many lessons I learned is how much of a platform I really had. As I learned more about business development, marketing, and team building, I came to realize that I could use that platform for more than just building brand awareness and sales – I could also use it to be a positive voice for change.

    Now, each of us has different causes and organizations that we are passionate about, and that’s a good thing. No one can singlehandedly take on everything that needs to be improved in our world and our society, but each of us can step up and help to effect change in our own way. Together, we can make a real difference.

    Read More 3 Ways Small Business Owners Can Be a Positive Voice for ChangeContinue

  • pad of paper with "core values" written on it next to a pen and red coffee mug
    Business Success | DEI | Entrepreneur | Management

    Aligning Every Area of Your Life with Your Core Values

    Whether you’re a business owner or an individual, we all have certain core values by which we live. For businesses, these are more formalized and often documented to make them easier for our team, clients, and vendors to understand. In our personal lives, they may be the mantra by which we live or make decisions.

    Read More Aligning Every Area of Your Life with Your Core ValuesContinue

  • A diverse small business team celebrating a win
    Business Success | Management | Team

    Celebrating Small Business Wins: 4 Ways to Teach Your Team to Celebrate Achievements

    Building your team involves more than just hiring and onboarding; it also means helping them learn to thrive on hitting milestones and completing tasks. Businesses go through ups and downs, and along the way, it’s important to recognize the progress your team is making!

    There are a lot of ways to do this, and each team will thrive with a different approach. I’d like to share a variety of ideas to choose from!

    Read More Celebrating Small Business Wins: 4 Ways to Teach Your Team to Celebrate AchievementsContinue

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  • Home
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    • Business Mastery College
  • VIP Referral Program
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