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Did you know checklists (as we know them) have only been around for the past 90 years or so? It’s true. The first recorded use of a checklist was in 1935 by Boeing, shortly after a prototype aircraft crashed. They realized that using a concise list of items they could “check off” – quite literally a “check list” – would not only save them money, but could save lives. Who knew a checklist could be so powerful?
Picture this: you have Big Plans for the upcoming year. You’re ready to hit the ground running, and to do…
Hiring. This is the word that can strike both excitement and dread into the heart of any small business owner. On one hand, it’s exciting because it means you’re growing (and that you’ll soon be able to get tasks off your plate). On the other hand, there’s the thought of sludging through resumes, vetting candidates, scheduling interviews, and hoping you can find and train the right person…all with the fear of doing it again in 3 or 4 months if they leave.
Hiring is not for the faint of heart!
Building a small business team is one thing; building a confident team that can run your company whether you’re there or not is another. There is, of course, more that goes into building your culture, but the number one thing that will provide confidence throughout your team is strong, effective systems.
My Executive Assistant is pretty much my right hand. She keeps my calendar and email under control, manages moving around my schedule when needed, and handles a lot of the “everyday” requests that are important, but don’t necessarily need to go through me. I recommend every business owner have an EA, under one condition: that they be trained well and have the systems and resources they need to give you the support you need.
I have really found this to be the deciding factor between whether an EA will succeed. Of course, they do need to be detail oriented and have the right personality for the job, but even the most personable Executive Assistant will not be able to keep up with supporting a fast-paced CEO without strong training and systems in place.
That’s where we can help!
Over the past couple of years, one thing that I’ve heard from many of my clients is that their billing systems are in desperate need of streamlining. This tends to hit some industries more than others, but all businesses need streamlined billing systems – and many owners need help executing on them.