Creating an Effective Hiring System
Picture this: you have Big Plans for the upcoming year. You’re ready to hit the ground running, and to do…
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The Do’s and Don’ts of Effective Onboarding
Hiring. This is the word that can strike both excitement and dread into the heart of any small business owner. On one hand, it’s exciting because it means you’re growing (and that you’ll soon be able to get tasks off your plate). On the other hand, there’s the thought of sludging through resumes, vetting candidates, scheduling interviews, and hoping you can find and train the right person…all with the fear of doing it again in 3 or 4 months if they leave.
Hiring is not for the faint of heart!
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The Top 4 Key Skills Your Executive Assistant Must Have
My Executive Assistant is pretty much my right hand. She keeps my calendar and email under control, manages moving around my schedule when needed, and handles a lot of the “everyday” requests that are important, but don’t necessarily need to go through me. I recommend every business owner have an EA, under one condition: that they be trained well and have the systems and resources they need to give you the support you need.
I have really found this to be the deciding factor between whether an EA will succeed. Of course, they do need to be detail oriented and have the right personality for the job, but even the most personable Executive Assistant will not be able to keep up with supporting a fast-paced CEO without strong training and systems in place.
That’s where we can help!
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Gratitude for Business Lessons Learned
As a business owner, we often go through lessons that are difficult to learn – but all of them are worthwhile. If we are intentional about learning those lessons, we can grow quite a bit from them, as can our businesses. And although the process can be difficult, I’m grateful for the lessons I’ve learned.
These lessons have allowed me to gain insights that make me a better leader, a better coach, and a better mentor. They also have helped me to avoid prior mistakes, helping me to grow a stronger business and a stronger team.
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4 Ways to Build Resilient Teams that Thrive in Your Small Business
As leaders, we’re always looking at ways to cultivate our culture and build resilient teams that thrive. It is well known that retention of teams creates stronger bonds. It doesn’t just increase productivity, but also increases happiness.
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Who Is the Most Profitable Member of Your Small Business Team?
As business owners, we start off very attentive to each and every client – checking in, asking questions, requesting feedback, and doing everything we can to make sure they have an amazing experience with our company. However, as the business owner gets more and more busy…well, the ability to continue to do those tasks those tasks falls by the wayside, and they do not always get completed.
This is where a Client Happiness Coordinator is vital to every business. In many ways, this person can prove to be the most profitable team member for your small business.
